DURATION
February - March 2021
MY ROLE
Competitive & User Research, UX/UI Design, Prototyping
GoLocal: Easily creating new Memories in your City

It’s easy for people to become distracted by the busyness of life that they can forget to take the time to enjoy their location. I wanted to design an app which not only helps people better explore their area, but also feel they are experiencing life to the fullest. GoLocal emerged from this idea and research guided the way for a holistic app design.

BACKGROUND

I’m sure each of us have thought at some point “where has the time gone?” or “time has sure flown by!” Personally, I have lived in four different states over the past four years and I can’t help but wonder why I didn’t spend more time fully taking advantage of the city I was in. The problem is, as the days go by, we start to develop a routine and exploration becomes less of a priority. I wanted to help people make the most of whatever city they’re living in so they won’t think back and wonder why they didn’t do more during that season in their life.

GOALS

Research and design a high-fidelity prototype of the app, exploring some of its key features.

Create the branding for the new app.

PROCESS

User Interviews
Competitive Analysis
Secondary Research
Empathy Map

HMW & POV
Mind Map
Feature Roadmap
User Flow

Mood Board
Style Guide
Sketches
Wireframes

Hi-Fi Prototype
Usability Testing
Affinity Map
Iteration

USER INTERVIEWS

I interviewed four participants to learn how they currently find, save, plan, and document their local experiences.

INTERVIEW FINDINGS

I organized the responses into the four main steps people go through when having a new experience.  I found this to be a simple way to list out the patterns and individual methods I was hearing. This step was an inspiration point for different directions I could take the app.

USER INTERVIEWS

I interviewed four participants to learn how they currently find, save, plan, and document their local experiences.

INTERVIEW FINDINGS

I organized the responses into the four main steps people go through when having a new experience.  I found this to be a simple way to list out the patterns and individual methods I was hearing. This step was an inspiration point for different directions I could take the app.

EMPATHY MAP

I realized I needed a little more clarity in understanding my users. The empathy map exercise helped me lean more into the needs and emotions of my users.

SECONDARY RESEARCH

One of the main problems I want to solve is helping people feel like time isn’t quickly passing them by. I was happy to see how some of the tips provided support my local experience app idea, while tackling this issue of lost time.

How can we make time feel slower?

COMPETITIVE SET

Through a google search, I looked for the best ranked journal apps, travel journal apps, and trip planning apps. I then tested them out, writing out the pros and cons for each.

KEY TAKE-AWAYS

EMPATHY MAP

I realized I needed a little more clarity in understanding my users. The empathy map exercise helped me lean more into the needs and emotions of my users.

SECONDARY RESEARCH

One of the main problems I want to solve is helping people feel like time isn’t quickly passing them by. I was happy to see how some of the tips provided support my local experience app idea, while tackling this issue of lost time.

How can we make time feel slower?

COMPETITIVE SET

Through a google search, I looked for the best ranked journal apps, travel journal apps, and trip planning apps. I then tested them out, writing out the pros and cons for each.

KEY TAKE-AWAYS

POINT OF VIEW STATEMENTS

Highlighting the user needs, the POV Statements organized my user research into practical examples I must design for.

MIND MAP

How Might We...

...help users find experiences that fit their personality & mood?
...allow users to sort through information easily?
...inspire & assist users in planning activities?
...make creating journal entries a fun and satisfying experience?

POV STATEMENTS

Highlighting the user needs, the POV Statements organized my user research into practical examples I must design for.

MIND MAP

How Might We...

...help users find experiences that fit their personality & mood?
...allow users to sort through information easily?
...inspire & assist users in planning activities?
...make creating journal entries a fun and satisfying experience?

FEATURE ROADMAP

I had first created this feature roadmap as a way to explore what the app will be like and help narrow down my ideas. This was primarily based on my competitive set research. After completing the user interviews and going through the other exercises, I adjusted this list to better fit the user needs.

USER FLOW

I used Lucid Chart to create a user flow going though the main steps of the app (Find, Save, Plan, [Experience], Document). This step helped me think about the flow of my prototype and how the features from the feature roadmap will come into play.

FEATURE ROADMAP

I had first created this feature roadmap as a way to explore what the app will be like and help narrow down my ideas. This was primarily based on my competitive set research. After completing the user interviews and going through the other exercises, I adjusted this list to better fit the user needs.

USER FLOW

I used Lucid Chart to create a user flow going though the main steps of the app (Find, Save, Plan, [Experience], Document). This step helped me think about the flow of my prototype and how the features from the feature roadmap will come into play.

MOOD BOARD

I searched for images which conveyed: Summer, Fun, Bright, Adventure, and a mixture of Nature and City.

LOGO

I decided on the name “GoLocal” because it suggests action and advocates for local experiences. From there, I went into ideation mode and narrowed it down to two options. I had a very hard time selecting the final iteration that I took it to Instagram! The “Happy Location” option took the crown for its clean and friendly aesthetic.

MOOD BOARD

I searched for images which conveyed: Summer, Fun, Bright, Adventure, and a mixture of Nature and City.

LOGO

I decided on the name “GoLocal” because it suggests action and advocates for local experiences. From there, I went into ideation mode and narrowed it down to two options. I had a very hard time selecting the final iteration that I took it to Instagram! The “Happy Location” option took the crown for its clean and friendly aesthetic.

USABILITY TESTING

I conducted the usability tests on my previous interview participants. The age range was 30 years (ages 19-49). While everyone made it through the test, I found the app was more intuitive with the younger participants. I gained some valuable feedback as the participants talked me through their thoughts, feelings and processes as they navigated the app.

USABILITY TESTING

I conducted the usability tests on my previous interview participants. The age range was 30 years (ages 19-49). While everyone made it through the test, I found the app was more intuitive with the younger participants. I gained some valuable feedback as the participants talked me through their thoughts, feelings and processes as they navigated the app.

HIGH-FIDELITY WIREFRAMES
Explore Prototype

AFFINITY MAP

After user testing, I created an affinity map to help me sort, prioritize and rank the feedback. From there I developed the design into what it is today!

AFFINITY MAP

After user testing, I created an affinity map to help me sort, prioritize and rank the feedback. From there I developed the design into what it is today!

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